Sunday, November 16, 2008
Nail Palace
Last Saturday, I brought YH along for pedicure @ Nail Palace Sun plaza. After all, I’ve already had a package signed since last year. I know how pushy they are and so I’ve already made a mental note to myself that I should be firm.
The last time I went for pedi & mani, it was 3 weeks ago, the 2 nail technicians asked me to do the spa treatment, initially I didn’t want to but I’ve known for a fact that my skin is dry, and so I agreed. I didn’t know what was coming. While blow drying my nails, they launched an attack, kept bugging me to sign up for the spa package seeing that my hands and legs are dry and they kept emphasizing that since I’m young I should take care of my skin and how the spa treatment will smoothen my skin yadayada…. I kept telling THEM NO. I do not want, and fyi while doing my nails I’ve told them I had class at 8pm. So on and on, they pestered until I realized that it’s already 8 then I told them I really have to go, and then they stopped.
So back to last weekend, we went there at around 715. Two nail technicians attended to us. They weren’t my usual manicurist/pedicurist (Lyndy n Lena), which was a relief for me. The lady doing my nails started saying my nails are dry. So she asked if I wanted to buy the basecoat, which sort of protects my nails. And since I’ve bought it before I agreed. She asked if I wanna do treatment (I think) but I said no, and she didn’t pursue which was a surprised to me. And YH was kinda ignorant when her pedicurist asked if she wants to do god knows what, she asked me!! And I shot her an angry look. She took the hint and says no to the person. Throughout the session, it was kinda peaceful. Okay, finally!! time to dry our nails. I thought that I should be safe from further being “psycho” to sign on any more packages, well apart for the base coat which costs $36. I was DEAD WRONG!!
The launching of attack began. They started by saying, I’ve got a package for you and see if you are interested. Okay, since I still have a few more sessions to go and I do not want to be “blacklisted” by them I listened. She said there’s this package which I can “top up” my current package for 12 sessions I’ll get 6 free?(Can’t exactly remember) Then she went on saying that it is a good deal yadada, that they’ll increase the the price of mani n pedi by a dollar and that during Chinese new year, the amount will double.
I thought to myself, I still have about 4 times pedi and 6 times mani, why do you talk about me having to pay double for CNY. Well obviously I didn’t say it out. Anyways, I told them economy crisis leh, can’t afford to anyhow spend my money. Instead of sympathizing, she said you can pay ½ of it now and the rest later. FYI, the package she wanted me to sign costs >$700. They kept saying it’s more worth it, seeing that my package costs “that much” . I was appalled. When I signed on initially they said it was a good deal, now they contradict themselves by saying that my package isn’t that great!? Anyways, eventually she gave up, but she asked me to sign another package Pedicure + Scrub= Free Manicure. All I got to do is top up another $300++ then I’ll get 12 times P+S and free M. This time I snapped. Told them that this is ridiculous.
First time I came here, you told me to sign up my current package, now you’re telling me, my package is not worth it, that I should further sign on to get a better deal when I still have so many sessions left! I know you’re trying to earn money but can’t u see I still have so many sessions left. And I’d have understand if I only have a couple of sessions left. With this she defended herself by saying I’m merely trying to help you save money seeing that your current package costs $45 and our promotion is only $42. After that they FINALLY stopped bugging me. After finishing my current package I’m never ever patronizing NAIL PALACE EVER AGAIN. They are damn pushy and they do not understand the word “NO”. I get the feeling that they try that hard because of commission. I can tell you, that’s one of the worst experiences ever. Bugger!!!
9:22 PM